Bottom line: If you want a blazing fast site where everything is taken care of automatically, you’ll want WP Engine.
Customer support is also laser-focused on WordPress, which makes for highly competent knowledgeable support staff available through tracked tickets and on live chat 24/7.
Just be mindful of the price. You’ll be paying more in order to get a lot more. With that said, WP Engine is the ultimate choice for any business running on WordPress. If you don’t want to waste time managing the hosting component of your website, then these are the guys to turn to.
8. InMotion Hosting
InMotion may not look flashy, but it’s a solid web host.
They offer truly excellent technology, a wide assortment of plans, and a legion of longtime customers.
InMotion also gives you a massive self-help knowledge base. So if there’s something wrong, there’s probably a guide out there to help you.
The customer support is also among the best. Don’t believe it? Try for yourself. InMotion’s 90-day free trial period for shared hosting is one of the longest around and gives you plenty of time to test out In Motion’s support team.
InMotion’s plans are really straightforward and almost identical. As you upgrade, you’ll get faster servers and extra databases, websites, and subdomains. It’s a straightforward approach we like, especially for small businesses and websites that aren’t overly complex. No pushy upsell or confusing tiers to worry about.
Even the entry-level plans have excellent customer support. It’s 24/7 via 5 communication channels: phone, chat, email, tutorials, and Q&A, which were actively answered.
I also appreciate that none of this support is hidden or hard to find. The phone number is broadcast at the top of the page and the chat support login is easy to find in your admin panel.
There’s nothing more annoying than 24/7 support that requires you first unearth the contact methods on your own. It’s a waste of time and tells me exactly what I need to know about the host.